Welcome to Medwear!
Our product line includes a variety of products ranging from Medical Scrubs to Lab Coats.
For customizations, including engravings or embroidery, please ensure that all names and text are spelled correctly before placing your order. The font and color for these customizations will be selected according to our design standards.
Please note that a 20% non-refundable advance payment is required for all custom embroidery orders.
We accept returns for standard items, such as scrub clothing and lab coats, within 7 days of receipt, provided they are in their original condition, unworn, and with all tags attached. However, we do not accept returns or exchanges for customized or embroidered items, so please review all custom details carefully before finalizing your purchase. Orders are processed within [5] business days, although shipping times may vary based on your location and chosen method.
Medwear is not responsible for errors in custom text provided by the customer. We reserve the right to update these terms and conditions at any time without prior notice, so we encourage you to review them regularly. For any questions or concerns, please contact our helpline. By placing an order, you confirm that you have read, understood, and agreed to these terms.